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Lecture themes & Seminar topics
Basic course revenue management for hotels and holiday resorts

Basic course revenue management for hotels and holiday resorts

Basic course revenue management for hotels and holiday resorts Revenue Management has many aspects to it, and works best in a team. Practical knowledge helps take away fears and makes one look forward to an exciting, profit optimizing project. This seminar can be done in one or two days and is a perfect starter, if […]

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Lecture themes
Invest in the best customers? Perfect guest and customer loyalty as the key to success!

Invest in the best customers? Perfect guest and customer loyalty as the key to success!

Invest in the best customers? Perfect guest and customer loyalty as the key to success! This lecture is particularly suitable for small and medium-sized entrepreneurs and their employees. A much-requested impulse for the anniversary of associations in service industries, trade, or tourism. Content: What is a good guest or a good customer? Who gets the […]

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Lecture themes
Success factors of interactive meeting formats

Success factors of interactive meeting formats

Success factors of interactive meeting formats. More organizers are experimenting with the so-called interactive formats. Thus, event concepts in which the participants themselves become experts and speakers or moderators.

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Lecture themes
So goes direct sales today

So goes direct sales today

So goes direct sales today One issue which has a major influence on the profitability of a host company is the development of bookings through external sales partners such as online travel agencies. The changes in the market are fast. The prize money is passé, intermediaries and hoteliers are looking for concepts to win the […]

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Lecture themes
Modern evaluation management – when guests and customers become authors

Modern evaluation management – when guests and customers become authors

Modern evaluation management – when guests and customers become authors After this lecture, you will understand the systematics, know the most important legal bases, and appreciate the importance of valuation management as a new marketing discipline. The goal is to have as many positive guest evaluations with high credibility as possible. We provide you with […]

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Lecture themes
What  bosses of small and midsized companies need to know about the internet and digital evolution

What bosses of small and midsized companies need to know about the internet and digital evolution

Customers can also be used perfectly in digital worlds or “Who is not found, will not be bought”! What  bosses of small and midsized companies need to know about the internet and digital evolution The times of static websites are finally over. Already in the search, your telephone number is rather Google, like the telephone […]

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Lecture themes
Keynote: The host gene. The effect of successful encounters

Keynote: The host gene. The effect of successful encounters

Keynote: The host gene. The effect of successful encounters In this key note, the following questions are considered: What trends determine the developments and what threats threaten the conference market? Why do the organizers look for the special location and always a good history of conferences or events? New concepts and services are in demand, […]

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Lecture themes
Service and trust – the sales boosters in the digital age

Service and trust – the sales boosters in the digital age

Service and trust – the sales boosters in the digital age An entertaining lecture for entrepreneurs who want to make the best use of digitalisation. For entrepreneurs, it is a daily task to take advantage of opportunities and manage risks. Concepts have never been as obsolete as they are today. Never before have customers changed […]

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