Blog & News
The 5 most important steps for introducing a new booking software in hotels

The 5 most important steps for introducing a new booking software in hotels

In this blog I explain which measures have to be planned and implemented for the introduction of a new booking software.   Recently I booked a Romantik Hotel near the Main-Radweg and experienced the following: Unfortunately, the booking software on the hotel’s own website only offered the simplest of functions. But the most important points […]

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News

Available dates

You would like to check immediately whether Gabriele Schulze is still bookable for your conference or desired seminar date? Here you see the available days and can also book right now

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Lecture themes & News & Seminar topics
Understanding a patchwork of digital tools in the hotel industry

Understanding a patchwork of digital tools in the hotel industry

The good news is that there are countless tools that are also designed to make the life of hoteliers easier in the areas of sales, marketing, order taking, customer loyalty and customer communication, success measurement, revenue management, conversion optimization or content distribution and social media. The bad news is that the range of products is […]

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Blog & News
13 facts on how you realize that your hotel’s digitalization is still in its infancy

13 facts on how you realize that your hotel’s digitalization is still in its infancy

13 facts on how you realize that your hotel’s digitalization is still in its infancy You print out every offer and every agreement (the incoming and the outgoing) and you file them in file folders. Your customers need to print out an order and personally sign it so that you can accept it. It does […]

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News
Siemens wants to save 500 million in travel expenses

Siemens wants to save 500 million in travel expenses

Siemens wants to save 500 million in travel expenses And many think digitalization does not affect the hotel industry Siemens is one of the largest travel and hotel booking companies in Germany. According to the company information, it spends 1.8 billion euros on travel services. From next year, already half a billion of travel costs […]

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Blog & News
When there is no show – cancellation fees! Guests should take the table reservations seriously

When there is no show – cancellation fees! Guests should take the table reservations seriously

When there is no show – cancellation fees! Guests should take the table reservations seriously   Restaurant owners, hairdressers, physiotherapists, and many other companies offer a friendly service. They take reservations for their (often limited) resources and hope, that the customers and guests either comply or cancel in time, so that, the places or treatment […]

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Blog & News
These turnover and sales figures belong in your monthly reporting

These turnover and sales figures belong in your monthly reporting

These turnover and sales figures belong in your monthly reporting The market is becoming more complex and the booking and sales channels are so diverse, as never before. Therefore, the classic sales figures of the hotel industry such as room occupancy, average room rate, total turnover and share of the guest segments are not sufficient […]

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Blog & News
Accidentally travel organizer

Accidentally travel organizer

Accidentally travel organizer At the latest from the beginning of July, all newspapers, radio and TV stations will explain to the “consumer”, the meaning of the package travel directive (EU) 2015/2302 for him or her. At your reception the guests will then ask, how come they did not receive an insurance policy for a down […]

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