The most effective measures to increase turnover for hotels
The increase in costs does not stop at the hotel industry. Marketing and sales measures have to be developed and…
Lecture themes
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In-house seminar: Hybrid events – this is how it works!
We can also do hybrid! This is how conference hotels and venues prepare their teams for hybrid requirements of event…
Keynote lecture: This is how digitization works!
Why every company should plan its “digi strategy” now”. We are at the beginning of the 4th Industrial Revolution. Analog…
Understanding a patchwork of digital tools in the hotel industry
The good news is that there are countless tools that are also designed to make the life of hoteliers easier…
Invest in the best customers? Perfect guest and customer loyalty as the key to success!
Invest in the best customers? Perfect guest and customer loyalty as the key to success! This lecture is particularly suitable…
Success factors of interactive meeting formats
Success factors of interactive meeting formats. More organizers are experimenting with the so-called interactive formats. Thus, event concepts in which the participants themselves become experts and speakers or moderators.
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So goes direct sales today
So goes direct sales today One issue which has a major influence on the profitability of a host company is…
Modern evaluation management – when guests and customers become authors
Modern evaluation management – when guests and customers become authors After this lecture, you will understand the systematics, know the…
What bosses of small and midsized companies need to know about the internet and digital evolution
Customers can also be used perfectly in digital worlds or “Who is not found, will not be bought”! What bosses…
Keynote: The host gene. The effect of successful encounters
Keynote: The host gene. The effect of successful encounters In this key note, the following questions are considered: What trends…
Service and trust – the sales boosters in the digital age
Service and trust – the sales boosters in the digital age An entertaining lecture for entrepreneurs who want to make…